Our Service Reviews
Clarence was diligent and friendly. He maintained social distance and was neat in his work and clean-up. We are entirely satisfied with his work . We have long valued PK Wadsworth and their helpful staff.
Christopher DeJesus is fabulous. Knowledgeable, informative, professional and friendly. We request notation in our file that Christopher is our choice of repairman. ~ Stephanie and Gregory Jonas
Colin called ahead. He and his partner did a good job giving our AC its annual tune-up. 10-4-19 Christopher was on time and explained everything to me. She showed me how to change the filter in the furnace humidifier and explained the problems ...our furnace was having. He was very polite.
Great from start to finish!
Eric is super! He diagnosed the reason our furnace wouldn't work almost immediately - it was tricky. But, now our home is warming-up. PK Wadsworth is fortunate to have him as a technician and I was fortunate to have him do his magic.
Josh was wonderful along with his co-worker both came in and did a great job. Being very respectful and knowledgeable of their job. I have nothing but good things to say about them. I forgot the cookies were delicious you have more
As always P.K. Wadsworth perform a very friendly and professional installation and maintenance. Highly recommended A++
Saul is very professional and knowledgeable about the HVAC system that is currently installed in my home. He knew what needed to be fixed and how to go about fixing it. He was knowledgeable about the best options and pricing for me specifically.
Excellent job!! Very professional and polite. Eric was a joy to have. He worked hard and walked me through everything and made me feel very comfortable with everything he did. If you go with PK please make sure to ask for Eric.
Tim Posey was knowledgeable, fair and helpful in resolving a maintenance problem.
Always reliable and timely service.
Clarence was professional, efficient and friendly. Another great experience with PK Wadsworth and their staff. Highly recommend them.
Jacob, called me first, and 25 minutes later appeared at my front door with mask in place! Very pleasant and more importantly, very knowledgeable, has good vocabulary and excellent ability to explain problems- and there were a few! Would hire Jacob in ...a heartbeat! Thanks, Jacob
Holly is so happy to help- her phone manners are impeccable!
Brad and his crew came in and removed my old boiler system, and replaced a brand new boiler system. They were very professional very courteous and also timely and on schedule. I was very satisfied with my service starting with Tim the gentleman that sold ...me the system. Great job. I would Definitely recommend.
Jacob was professional as always. A quick winter tune up. We will continue to use PK Wadsworth for our heating/ air conditioning services.
We have been using PK Wadsworth for about twenty years. We keep giving them repeat business because they have consistently done an excellent job regarding our heating and cooling needs. They may not be the cheapest but each and every time, we’ve gotten ...what we paid for: professional and knowledgeable service, a choice of quality products, and if there is a delay, we’ve received prompt notification. All personnel we have dealt with have been helpful and pleasant. We give PK Wadsworth 👍🏽👍🏽 up!
Jacob was great!! He was professional, courteous and respectful. He was extremely knowledgeable about the trade and also a great teacher (he had an orientee with him)... they say you understand something the most when you are able to teach it to ...someone else and he was able to do just that!! He explained things in detail, was efficient, and answered all of our questions. He did a great job and for people not knowing a ton about heating and cooling we didn't feel taken advantage of in terms of cost/services, and felt like we got a great service for the price from a good company. We will definitely be staying in contract with this company and requesting Jacob as out technician in the future!!
Was nice professional and did a great job.
Collin knows his stuff and got our problem solved. Thank you.
The hot water tank needva thermocoupler. Called tuesday.. came out the next day. Was very courtious, and fixed it within half hour.
My tech- Jonathon R was very professional but yet personable. He did a excellent job and I would definitely ask for his next time I need service from PK.
The technician was very knowledgeable and did a great job. It was well worth the cost. I would highly recommend this company.
Clarence was professional, knowledgeable and identified the problem immediately. Will stay a loyal customer.
Definitely impressed with his tax knowledge.
The service was complete and professional. He did not try to up sell us on other services or products. He also informed me of things I can do to keep our furnace running smoothly. We will call them again!
Very professional. Clarence took the time to show us what he found regarding the issue - minor regulator valve failure (under warranty). Even though he didn’t have the part we needed, was able to arrange for the part to be here tomorrow to finish the ...repair. Cannot recommend them enough!
Kyle was knowledgeable, But for the estimate of the UV system. I was very surprised when the estimate actually was sent to me was $1,000 more than what he had originally suggested it might be.
Josh installed a new thermostat system with room sensors for our home’s furnace.. He also took the initiative to clean up the wiring from the old system . Extremely professional in every aspect, including explanations and instructions.
Eric was extremely professional and knowledgeable. Would highly recommend.
Christopher was communicative and thorough and I had no concern leaving him to finish the job as I had to leave for a business appointment.
P.K. Wadsworth's installers, Cody Green and coworker, did excellent job in installing Carrier Performance AC unit. They also removed all debrits! I will recommend P.K. to my friends!
Eric did an excellent job- very thorough - took time to explain things - helped with a long-standing radiator problem that is finally going to get solved - I would give him the highest rating possible!
Tom was very helpful in identifying the root cause of our problem. He was professional and friendly!
Rusty was very pleasant, professional and accommodating.
Recently had a service appointment they were able to squeeze me in and accommodate my hours. I was having furnace issues the tech said that there was a bad board and it would need replacement, he called to see if there supplier had one which they did and ...it would cost $800.00 to repair/replace. I opted out of the repair since I personally was able to procure the same part for $105.00 out the door, huge savings. Well turns out the board didn’t fix the issue. So you can guess what would have happened next you need another part. There was a wiring error which should have been caught on another component two wires were reversed. Disappointing to pay for service and call the pros in for something to just start throwing parts at something to make it work. I can not recommend this company.
He gave me an estimate for replacement furnaces
Thorough fast service by Matt
Eric and Brad showed up right on time, masked up, and proceeded to do an exceptional and thorough job of inspection and maintenance updating. Couldn't ask for better service!
Good knowledge of what we need,great people
Excellent service in all ways. So glad we switched to PK a couple of years ago; plan to permanently stay with them.
Knowledgeable young man. Quickly took care of business.
Tim was prompt and professional. He was knowledgeable about the system we are interested in. Tim also wore all the covid precautionary equipment and shoe covers. I would recommend Tim highly.
Very pleased, as always.
Very professional conversation with Mike to schedule my upcoming winter tuneup.
Josh was very professional, knowledgeable, thorough, and pleasant. I highly recommend!
Chris did a great job! Really personable, friendly, and knowledgable. I'm very happy!
Annual air conditioner service was done quickly and safely with proper Covid-19 protocol observance. New thermostat installed perfectly. Additional work is needed to control both heat and cooling from same thermostat. Collin diagnosed the problem and ...scheduled the follow up appointment.
Always on time, efficient, professional! In the past, they installed a new furnace, and air conditioner.
Though a bit of a snafu with the scheduling, Mike made it right in a courteous and professional manner.
I was really impressed with Rusty, I admired his knowledge /experience on servicing my Carrier A/ C unit, that meant a lot to me!
Knowledgeable, professional, personable and efficient. All you could ask for. Fantastic person.
We have used PK Wadsworth for almost 20 years - and for good reason - they are dependable, honest and able all - do tremendous work
Very pleased with the service I received. Michael was very polite and thorough. He also provided some helpful suggestions for the future regarding both the boiler and A/C system.
Clarence was courteous, professional and efficient. Scheduling was easy and quick.
Nice Job, very efficient and helpful.
They offered a good quality AC and air cleaner. Installed it. Did not make a mass, very polite and professional. Business was done with a smile!
Great service! Jonathan was polite and efficient. Serviced my furnace and was out in no time. No hard sell, which I really appreciate.
Holly was friendly and courteous and was willing to go above and beyond to help with our concern. Thank you
Roberto was very knowledgeable professional and polite. He listened to our wants and tried to accommodate us. An asset to P.K.
We have our furnaces checked out for winter before the heating season arrives. Eric called ahead to let us know he was on the way. He arrived at the scheduled time, was very professional and explained what he was going to do to check the furnaces. I ...had a few questions about our furnace and he thoroughly answered them. He had serviced our furnaces once before and I would not hesitate to have him come back if we had any issues in the future. Overall, we are very happy with P.K. Wadsworth. Having a service contract with them assures us that normal maintenance is carried out and we're covered in the case of an emergency.
Holly is very professional!
Great customer service Holly was very courteous and friendly. Clarence did a great job tuning up my furnace and answered all my questions. The deal also was great.
Brad did an awesome job installing additional ducts and vents for us. P.K. does quality work and Brad is very professional and friendly. They were able to complete the work in two days instead of three.
Jonathon was very thorough and finally got to the bottom of the issues we were having with our ductless Unico system.
They are very friendly. I've been busy lately and often miss their calls, but they've been super patient with me even when I take an entire week to call them back. They're respectful of my home while they're here, and they're very educational about the ...work they've performed on my system. I appreciate this because it helps me feel like they're not just upselling invisible parts to me.