If you’re looking for a company to service your air conditioning equipment, you want to make sure you’re calling a reputable, professional company. It should raise a red flag if you see the following traits in the company you’re considering.
You don’t want a company that doesn’t offer high-efficiency equipment. It could mean they’re not up-to-date with the best products, or that they do not have strong relationships with distributors. A good company offers you all the options and lets you make the right choice for your home.
You don’t want a contractor who offers you a quote to replace your equipment by phone. If you merely asked for a rough, budgetary number, that’s fine. But for a firm quote they can’t really tell you what it will cost to replace your unit unless they first examine the system. Unlike a refrigerator, an air conditioner is not a plug-in appliance. It is part of a complicated system of components (the furnace, A/C unit, ductwork, coils and controls) working in the environment of your home. These aspects must be evaluated on site to offer the right solution.
You don’t want a company that always talks about being the cheapest. No one wants to spend more than they have to, but we all know that we usually get what we pay for. An HVAC company that cuts corners or provides poor quality just to reduce their price is putting you at risk. It costs money to use quality equipment and parts, hire good employees and provide continuing education for them. You don’t want a company that isn’t willing to make that investment. Making a good decision will protect you for years to come.
You don’t want to get burned by an offer that’s too good to be true. If the offer doesn’t make sense, just walk away. There is a temptation to jump at a quick fix, but take a moment to make sure you have all the facts. You’ll have to live with this decision for a long time.
And finally, trust your gut. You should never feel pressured to make a decision. If you aren’t comfortable you should step back and maybe even get a second opinion. Insist that any company you hire takes the time to answer all of your questions. Most people who have been burned by a poor contractor had a feeling that something wasn’t quite right but they ignored it.
If you’re looking for a contractor in the greater Cleveland area, contact the professionals at P.K. Wadsworth Heating & Cooling. We’ve got the experience of over 77 years behind us to maintain, repair and replace all types of air conditioning equipment.
Kim Nemecek works at P.K. Wadsworth Heating & Cooling. After growing up in Cleveland, she lived in Florida for many years, working at an air conditioning company there. Kim has four grown children, two grandchildren and two spoiled dogs. She lives in Solon with her husband, Todd.
The opinions and statements contained in this article are for general informational purposes only and are not instructions. Only trained, licensed and experienced personnel should attempt installation/repair. The author assumes no liability for the opinions/statements made in this article. Any individual attempting a repair or installation based on this article does so at their own risk of loss.