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Cleveland HVAC Blog

Questions to Ask When Selecting a HVAC Contractor

Posted by Paul Wadsworth on Mon, Oct 03, 2011 @ 09:42 AM

selecting a hvac contractor may be confusingSelecting a contractor for HVAC system planned maintenance can seem daunting. There are many options out there, and you want to select a trustworthy company that will do the job right the first time.


Here are a few questions to ask to help you sort through the options:

  • Can the company provide references? Can they put you in touch with satisfied customers who will vouch for their professionalism, skill and knowledge? Can they show you photographs of installations they have performed? A good contractor will be proud of the company's craftsmanship.  Another good idea is to check the company's BBB rating and standing with company's like Angies List.
  • Are the technicians certified? The Environmental Protection Agency requires training and certification in handling dangerous refrigerant chemicals, which include CFCs (chlorofluorocarbons) and HCFCs (hydrochlorofluorocarbons). These chemicals are environmentally hazardous, and specialized techniques are required to handle, reclaim, recycle and dispose of them.  Furthermore, the HVAC industry has established additional technician certifications through NATE (North American Technician Excellence).  Be sure to ask prospective companies if their techs have achieved these certifications.
  • How long have they been in business? It’s a fact that HVAC system planned maintenance contractors who have been in business longer have more overall experience and accumulated skill than newcomers. A business can only prosper with loyal customers, and contractors who pass the test of time often have a history of ethical practices and customer satisfaction. At P.K. Wadsworth, we’re proud to have served Greater Cleveland since 1936.
  • What are the contractor's cleanup practices during service? Will they respect your home and belongings, taking care not to damage your property and to clean up after themselves?
  • Do they offer HVAC system planned maintenance agreements? HVAC system planned maintenance agreements not only ensure you get the service required to keep your equipment operating at top efficiency, but also give your technicians the opportunity to get to know your specific HVAC system. Does the contractor you're considering reward loyal customers with emergency priority service? Do they offer discounts on unanticipated service calls or repairs?

Each HVAC system has different needs, and catching trouble before it gets out of hand often saves a significant amount of money for the homeowner. For HVAC system planned maintenance you can rely on, contact P.K. Wadsworth Heating & Cooling. We’ll be happy to help ensure your comfort and enhance your heating and cooling system's performance.

Photo credit:  Lazylikewally

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Topics: certified hvac technicians, planned hvac maintenance, hvac contractor

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