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Cleveland HVAC Blog

Troubleshoot Heat Pump Problems Before Calling for Help

Posted by Paul Wadsworth on Mon, Sep 23, 2013 @ 03:34 PM

Heat pumps are reliable sources of indoor heating, but it's unavoidable that yours will eventually malfunction and need repair. Here are some ways to troubleshoot heat pump problems before calling for a professional Cleveland HVAC technician.

Functional problems

  • heat pump troubleshootIf the heat pump isn't switching on, check the power supply to make sure it's connected and working and that the unit is set to heating mode.
  • Check the circuit breakers that control the heat pump, both at the main circuit panel and on the unit itself. Reset tripped breakers and try to start the unit again. Be cautious; repeated tripping of circuit breakers could indicate a serious problem that needs immediate attention.

Heating problems

  • Check the thermostat settings and make sure they're appropriate. The thermostat must be set at least a few degrees higher than the current room temperature. Make sure the unit has been set to its heating function instead of cooling.
  • Take a look at the air filter and see if it's dirty. A clogged filter restricts necessary airflow and can cause the system to malfunction or break down completely. Change dirty filters and check them again at least once a month.

Cycling problems

  • If the unit is cycling too frequently or incorrectly, make sure the programmable thermostat is placed where it can accurately read room temperature. If the thermostat is in direct sunlight or a cool or shaded area, the system will think the room is warmer or cooler than it really is.
  • Check the filter for clogs or excess dirt. Airflow restrictions can cause the unit to cycle incorrectly.

Airflow problems

  • If no air is coming out, check the registers to make sure they're free of obstructions and that any dampers are opened.
  • Make sure the blower is working and that the blower belt is attached to the motor.

Customers in greater Cleveland and northern Ohio can turn to the professionals at P. K. Wadsworth Heating & Cooling for high-quality HVAC service, maintenance and repair. Contact us today for more information on how to troubleshoot heat pump problems or to schedule a repair visit from one of our expert HVAC technicians.


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Paul WadsworthPaul Wadsworth is the President and Owner of P.K. Wadsworth Heating and Cooling. For 37 years, Paul has been providing heating and cooling services to the Greater Cleveland area. P.K. Wadsworth has been a trusted Cleveland HVAC service company for over 75 years. The company understand the area's construction and local heating and air conditioning needs. Paul has an MBA from the University of Michigan and a B.S., Industrial Engineering from Purdue University. Paul is the Chairman of COSE's Energy Advisory Council. He's been President of the Cleveland Air Conditioning Contractors of America and a founding member of the local chapter. Paul was born and raised in Cleveland and has been active in the local community. He resides in Cleveland, Ohio with his wife and two sons.

The opinions and statements contained in this article are for general informational purposes only and are not instructions. Only trained, licensed and experienced personnel should attempt installation/repair. The author assumes no liability for the opinions/statements made in this article. Any individual attempting a repair or installation based on this article does so at their own risk of loss.

photo credit: jasonpearce

Topics: heating, hvac technician, programmable thermostats, heat pump, cleveland hvac

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