Updates on our COVID-19 Response

3/23/20

Our team is hard at work

WE REMAIN OPEN AS AN ESSENTIAL BUSINESS
P.K. Wadsworth will continue to provide you heating & cooling services throughout the COVID-19 pandemic. The “stay-at-home” order issued by Governor DeWine exempts essential services. (HVAC companies are included under the construction industry and as such are determined to be essential infrastructure and are allowed to continue operate.) This means that we will be here for you when you need us:  for preventative and emergency repair or new system installations.

WE ARE DOING OUR BEST TO PROTECT YOU & YOUR FAMILY
Our employees are committed to your health and safety, as well as their own. We all are taking recommended additional precautionary steps. And we will continue to monitor the situation and adjust our plan as necessary.

WE APPRECIATE YOU
We appreciate the trust you place in us to keep your home comfortable and your HVAC equipment operating at peak efficiency to help you avoid unforeseen and sometimes costly repairs and service interruptions.

Stay safe and healthy. Reach out to us when you need us.

Paul Wadsworth
Tyler Wadsworth

 

3/16/20

To Our Valued Clients,

As we face this world's unprecedented COVID-19 pandemic, we want you to know what we're doing to help keep your family, our communities, and our employees safe, informed and healthy. Your family's comfort and safety are important to us. 
While we don't anticipate an interruption in our service to you, we will continue to monitor this ever-changing situation closely and will adjust our preparedness plan accordingly.
What we're doing:

WE WILL BE HERE TO ANSWER YOUR QUESTIONS AND SERVE YOUR NEEDS
Our staff will continue to man our phones Mon-Fri 7am-9pm and Sat 8am-5pm. To better serve you, we will share information with our staff as it becomes available. If you have any questions we can't answer, we'll do our best to find those answers. 

THE TECHNICIANS THAT VISIT YOUR HOME WILL BE PREPARED AND HEALTHY

  • Our techs will wear respirators, gloves, and the usual shoe covers on every visit
  • We introduced rigorous cleaning procedures in our service trucks
  • Our employees will take common-sense health precautions throughout the day, recommended by the Center for Disease Control--including social distancing
  • All tools and material will be sanitized before we enter your home
  • We have stressed to our employees to stay home/leave work if they are feeling ill or have potentially been exposed to COVID-19

WE WILL KEEP IN TOUCH WITH YOU AS NEW INFORMATION BECOMES AVAILABLE

We remain committed to the health and safety of you, our customers, and our employees. WE ARE HERE TO HELP.
Please take care of yourselves and each other. 

Sincerely,

Paul Wadsworth
Tyler Wadsworth