Privacy Policy | P.K. Wadsworth Heating & Cooling
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Privacy Policy

P.K. Wadsworth Heating & Cooling is committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy is intended to describe how your personal information is processed and used, and we will make every effort to ensure that our activities keep within the spirit of this Privacy Policy. Please note that by visiting and using https://www.pkwadsworth.com/, you are accepting the practices described in this Privacy Policy.

By submitting our contact form and signing up for texts, you consent to receive text messages from P.K. Wadsworth Heating & Cooling at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.

SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company.

What Information is P.K. Wadsworth Heating & Cooling gathering about its visitors and how is it being used?

Every computer connected to the Internet is provided with a domain name (e.g. earthlink.net) and an IP Address (e.g. 192.164.13.145). When a visitor requests a page from within the P.K. Wadsworth Heating & Cooling website, our Web Servers automatically identify and log the HTTP request that is made to our Web Server. This information reveals nothing personal about you. In fact, the only information that we automatically gather and log is as follows:

  • The IP Address of the Site that may have referred you.
  • Your IP Address
  • The Web Page that you may have linked to us from, if any.
  • The Product Identifier for Version and Make of Browser (e.g. Internet Explorer 4.5)
  • The Operating System platform that you may be running (e.g. Macintosh or Windows)
  • Search Words or Terms that are passed from a Search Engine (e.g. Google, Yahoo, or Lycos)

There is absolutely nothing special about the information just described, and the practice of collecting this data has been generally standardized by virtually every Web Server on the Internet today.

The purpose for this information is actually two-fold. One, P.K. Wadsworth Heating & Cooling has found it advantageous to examine visitor traffic in its aggregate, so that we can ensure maximum compatibility for the various Browsers and Operating Systems that visit our site. Additionally, as any business should attest, it is our desire to generate greater amounts of visitor traffic. By analyzing visitation patterns, referring URLs and Search Engine terms, we can strategically enhance our exposure on the Internet.

What about Cookies?

Cookies are small pieces of data that are transferred to your computer’s hard drive through your Web browser from our Web Server. A cookie cannot read data from your hard disk or read cookie files that may have been created from other sites. The P.K. Wadsworth Heating & Cooling website utilizes cookies as a means of providing personalization features to our visitors. For example, we utilize cookies to remember settings (background music selections, wallpapers preferences, etc.) that you may have made at our website.

You can choose whether to accept cookies by changing the settings of your browser. Typically, by accessing the browser’s help feature you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept these cookies, your experience at our website and other websites may be diminished and some features may not work as intended.

What other information does P.K. Wadsworth Heating & Cooling request?

We may also request your e-mail address or mailing address for the purposes of conducting a survey, adding you to our mailing list, or by your request to have someone contact you for additional information. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict “No Spam” policy that means we do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent.

In addition, P.K. Wadsworth Heating & Cooling will not send you e-mail that you have not agreed to receive. If you are a member of our Mailing List, you will be contacted with announcements, news, portfolio additions, and new products or services. You have the option of “Unsubscribing” from our Mailing List at any time, thereby disabling any further such e-mail communication from being sent to you. If you wish to have specific communications with a member of the P.K. Wadsworth Heating & Cooling staff, you will be required to provide specific information that will be routed to the appropriate contact within P.K. Wadsworth Heating & Cooling.

What information does P.K. Wadsworth Heating & Cooling collect when I purchase something?

  • If you purchase something, such as a T-Shirt, we need to obtain the appropriate information in order to complete the transaction. Depending upon the method of payment that you select and your location, the required information may vary. However, generally speaking we will need:
    • Your Name
    • Billing Address (for Credit Card Orders)
    • Shipping Address
    • E-Mail Address
    • Phone Number
    • Credit Card Number (for Credit Card Orders)
    • Expiration Date (for Credit Card Orders)
    • Your name
    • Types of messages being sent
      • Examples: Appointment reminders, informational, marketing, etc.
    • Message frequency disclosure
      • Examples: Message frequency may vary, two per appointment, etc.
    • The Message and data rates may apply disclosure
    • Help information
      • Example: Text Help for assistance
    • Stop/opt-out information
      • Example: Text Stop to stop the notifications

We use shopping cart features that safeguard this information by using industry standard SSL (Secure Sockets Layer) encrypted servers. SSL encodes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information.

Will P.K. Wadsworth Heating & Cooling disclose the information collected to Third Parties?

P.K. Wadsworth Heating & Cooling will disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary to:

  • Conform to the edicts of the law or comply with a legal process served on P.K. Wadsworth Heating & Cooling.
  • Protect and defend the rights or property ofP.K. Wadsworth Heating & Cooling, or visitors of P.K. Wadsworth Heating & Cooling.
  • Identify persons who may be violating the law, the legal notice, or the rights of third parties.
  • Cooperate with the investigations of purported unlawful activities.

P.K. Wadsworth Heating & Cooling uses reasonable precautions to keep the information disclosed to us secure. P.K. Wadsworth Heating & Cooling reserves the right to transfer information in connection with the sale of all or part of P.K. Wadsworth Heating & Cooling capital stock or assets to any third party. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. P.K. Wadsworth Heating & Cooling also provides “links” to a wide variety of other web sites on the Internet. We are not responsible for their Privacy Policies or how those web sites manage information about their users. We strongly urge you to check with those web sites to determine their privacy policy.

We do not share or sell your phone number to third parties for marketing purposes.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receiving text messages from P.K. Wadsworth Heating & Cooling, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your [appointments/billing, etc.].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from P.K. Wadsworth Heating & Cooling in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at [email protected].

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” company number or visit .https://www.pkwadsworth.com/privacy-policy
  • Message frequency may vary

If you have questions about our privacy policy, please contact us.

Any changes to this Privacy Policy will be posted on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.

Updated: 02/24/25

 

What To Expect

Discover the P.K. Wadsworth Heating & Cooling Difference

Over 85 Years of Service in Ohio

P.K. Wadsworth Heating & Cooling has kept homeowners throughout the Greater Cleveland area comfortable since 1936.

Upfront Pricing

No surprise or hidden fees when you get your invoice. We ensure you always know exactly what you’re paying for before any work starts.

Timely Service

When you call us, you can expect timely responses to your HVAC or water heater requests & on-time arrivals to your home.

Over 2k Google Reviews

With over 2k five-star Google reviews, you know you can trust us with any heating, cooling, or water heater services.

Family -Owned & Operated

Our family-owned & operated business has proudly served the Cleveland, OH, area for nearly a century.

Unmatched Warranties & Guarantees

You can trust that we will always provide warranties and guarantees for our services in writing.

Over 85 Years of Service in Ohio

P.K. Wadsworth Heating & Cooling has kept homeowners throughout the Greater Cleveland area comfortable since 1936.

Upfront Pricing

No surprise or hidden fees when you get your invoice. We ensure you always know exactly what you’re paying for before any work starts.

Timely Service

When you call us, you can expect timely responses to your HVAC or water heater requests & on-time arrivals to your home.

Over 2k Google Reviews

With over 2k five-star Google reviews, you know you can trust us with any heating, cooling, or water heater services.

Family -Owned & Operated

Our family-owned & operated business has proudly served the Cleveland, OH, area for nearly a century.

Unmatched Warranties & Guarantees

You can trust that we will always provide warranties and guarantees for our services in writing.

Review Image
Our Reviews See What Your Neighbors Are Saying

Ist time using this company, very satisfied with their job! From scheduling to finish installation just within 2 days, Efficient and seamless. Jacob did the diagnostic test, giving me sufficient info for me to make decision. Eric did consult and helped me getting a good deal.…

Lianqiao Z

Lianqiao Z

I had an excellent experience with every person I interacted with when I got my furnace replaced and AC unit installed. Scheduling was easy, Malcolm offered a great deal, and Skip and Jamal left the area pristine after installation. Truly can’t recommend enough!

Anelise H.

Anelise H.

I put a request to have a diagnostic done and the rep was there within the hour. Professional and nice! Spoke in a way I understood all and even helped with a side issue for the HVAC system he was not here for! Would highly recommend…

Brian T.

Brian T.

I recently had the pleasure of having Mike O. from PK Wadsworth visit my home for an AC check-up. Even though I mistakenly overlooked our 8 am appointment, Mike showed immense patience and kindness, waiting outside for 20 minutes. Once the visit began, his friendly demeanor,…

Aaron B.

Aaron B.

P.K. Wadsworth is an excellent HVAC service company. All communication is extremely helpful to include a service call reminder email with the technician’s photo. I opted for the Preferred Service Plan which has many benefits. I have had the Spring and Winter (had this done a…

Denise

Denise