Service Terms & Conditions

THANK YOU FOR THIS OPPORTUNITY TO SERVE YOU. PLEASE KNOW THAT WE WILL BE READY FOR YOUR NEXT SERVICE NEEDS.

Call Us

We trust that you have been satisfied with our service and will tell your friends to call us. If for any reason you are dissatisfied or unhappy with the service you received, or if you have any questions, please call our office.

Get That Important Extra Protection

You can have the advantages of our complete maintenance program. You get automatic, periodic inspection, lubrication, adjusting, and cleaning of your equipment, unlimited emergency calls, preferred treatment, plus much more. Ask your technician or call our office for more details.

Payment Policy

  1. All invoices for completed repairs and services are to be paid at the time of service unless prior credit arrangements have been made, and are approved by P.K. Wadsworth. In the event that the invoice cannot be paid at the time of service, this document is the only invoice and payment must be mailed immediately to 34280 Solon Road, Solon, OH 44139. Payment may also be paid by credit card by calling 440-248-2110. Late payment charges at the rate of 2% per month will be charged to any unpaid invoices at the end of any month.
  2. If you think that your bill contains an error, or if you need more information, you must contact us within 10 days. Otherwise the invoice will be considered correct as billed.
  3. $25.00 will be charged for any returned checks.
  4. No services or parts will be provided to any Client with an outstanding unpaid balance.
  5. Client shall be responsible for and shall reimburse P.K. Wadsworth for all costs and expenses of collection, including reasonable attorney fees and expenses and all fees and expenses in connection with the perfection of the any liens or the repossession of the products sold hereunder in the event of the Client’s default.

Additional Terms and Conditions

Subject to the limitations set forth herein, P.K. Wadsworth warrants to Client that (i) all products supplied by P.K. Wadsworth are free from defects in material and workmanship for one (1) year after the date of installation of such products, provided that such parts are properly used, maintained, handled and cared for under normal conditions; and (ii) the labor performed as recorded on the face of this invoice shall be free from all defects for thirty (30) days after the date such labor was performed. P.K. Wadsworth’s obligation under this warranty shall be conditioned upon P.K. Wadsworth (i) receiving notice from Client of the alleged defect within seven (7) days of discovery thereof or within seven (7) days of the expiration of the applicable warranty period, whichever is earlier; and (ii) satisfying itself upon inspection that the warranty has been breached. At P.K. Wadsworth’s request, Client shall make each allegedly defective product available for P.K. Wadsworth’s inspection. P.K. Wadsworth’s sole obligation to Client and Client’s sole remedy against P.K. Wadsworth for any breach of this warranty is limited, in P.K. Wadsworth’s sole discretion, to (i) repairing or replacing the defective product or (ii) issuing a credit equal to the value of the defective product or service, but in no event is the total liability to exceed the contract price of the defective product or service.

P.K. Wadsworth’s express warranty set forth above is the only warranty made by P.K. Wadsworth with respect to its products and services. Client shall also be entitled to the benefits of any warranties made by the manufacturers of any products supplied by P.K. Wadsworth which have not been manufactured by P.K. Wadsworth, and Client shall look solely to such manufacturer in the event of any breach of the manufacturer’s warranty. P.K. WADSWORTH DOES NOT MAKE AND WILL NOT BE HELD LIABLE FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO PERSON IS AUTHORIZED TO MAKE ANY  ADDITIONAL WARRANTIES ON P.K. WADSWORTH’S BEHALF. NO AFFIRMATION OF FACT OR PROMISE IS MADE BY P.K. WADSWORTH WITH RESPECT TO THE PRODUCTS THAT ARE SOLD TO CLIENT. UNDER NO CIRCUMSTANCES WILL P.K. WADSWORTH’S LIABILITY FOR BREACH OF WARRANTY, NEGLIGENCE OF OTHERWISE BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE  PRODUCTS SUPPLIED OR THE SERVICES PERFORMED UNDER THIS INVOICE. P.K. WADSWORTH SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES.

Any and all liability of P.K. Wadsworth under this invoice shall terminate upon the expiration of the applicable warranty period set forth above, provided that such termination shall not affect the liability or obligation of P.K. Wadsworth with respect to unresolved claims for which notice has been given, as required hereunder.

The products sold pursuant to this invoice shall remain the property of P.K. Wadsworth until payment therefor has been made in full. P.K. Wadsworth reserves the right to repossess such products in the event of a default in payment by Client.

Client warrants and represents that Client is the owner of the premises in which the products are to be installed and in which the services are to be performed.

This invoice and the rights of the parties hereunder shall be governed by the local laws of the State of Ohio. This invoice constitutes the entire invoice between the parties, and there are no understandings, representations or warranties of any kind, express or implied, not expressly set forth herein. No modification of this invoice shall be of any force or effect unless it is in writing and signed by the party to be bound thereby, and no modification shall be created by the acknowledgment or acceptance of a purchase order containing terms or conditions which vary with those set forth herein.

Any action arising out of or relating to this invoice or the products supplied or services performed hereunder shall be brought either in the municipal court for the City of Solon, Ohio, or the common pleas court for Cuyahoga County, Ohio, depending upon the size of the claim and the jurisdiction of the court, and such court(s) shall have exclusive jurisdiction.

Client shall be responsible and shall reimburse P.K. Wadsworth for all costs and expense of collection, including reasonable attorneys fees and expenses and all fees and expenses incurred in connection with the perfection of any liens or the repossession of the products sold hereunder in the event of Client’s default.

In case any provision of this invoice is determined by a court of competent jurisdiction to be invalid, illegal or unenforceable, it shall nevertheless be deemed to be enforceable to the fullest extent allowed by law, and shall not affect the validity, legality or enforceability of any other provision of this invoice.